Tianx’s Privacy Notice explains how we collect, use, store, and protect your personal data, ensuring transparency and compliance with data protection laws.
At Tianx, your privacy matters. This Privacy Notice explains how we collect, use, store, and protect your personal information when you visit and interact with our website (www.tianxpower.com) and related services (the “Site”).
1. Information We Collect
We collect the following types of personal data:
Contact Information: Name, email address, phone number, company details, etc. when you fill out forms or contact us.
Usage Data: Information about how you use our Site, including IP address, browser type, pages visited, and duration.
Cookies and Tracking Technologies: Small files stored on your device to improve your experience, analyze Site usage, and support marketing efforts.
2. How We Use Your Information
We use your data to:
Respond to inquiries and provide requested products or services.
Improve and personalize your experience on our Site.
Communicate important updates, offers, or marketing messages (with your consent where required).
Comply with legal and regulatory obligations.
Analyze Site performance and usage trends.
3. Legal Basis for Processing
Where required by law, we rely on one or more of the following legal bases to process your personal data:
Your consent.
Performance of a contract with you.
Compliance with legal obligations.
Legitimate interests to operate and improve our business, balanced against your rights.
4. Sharing Your Information
We do not sell your personal data. We may share your information with:
Service Providers: Trusted partners who assist us with website hosting, analytics, marketing, or customer support.
Legal Authorities: When required by law or to protect our rights and safety.
We ensure all third parties uphold appropriate data protection standards.
5. Data Security and Retention
We implement industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or misuse. We retain your personal data only as long as necessary for the purposes outlined or as required by law.
6. Your Rights
Depending on your location, you may have the right to:
Access and correct your personal data.
Request deletion or restriction of processing.
Object to certain processing activities.
Withdraw consent at any time.
Receive your data in a portable format.
Lodge complaints with data protection authorities.
To exercise your rights or for questions about your data, please contact us at [insert privacy contact email].
7. Cookies and Tracking
Our Site uses cookies and similar technologies to enhance functionality and analyze traffic. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.
8. International Data Transfers
If we transfer your personal data outside your country of residence, we ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.
9. Children’s Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal data from minors without parental consent.
10. Changes to this Privacy Notice
We may update this Privacy Notice from time to time. Changes will be posted here with an updated effective date. Please review periodically.
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